Terms and conditions

> Payments and Invoices

1. Why it’s safe to buy on Magzero1.it

When you buy on Magzero1 on line shop your personal details are completely protected: all the information requested are treated according with low, and only in order to process the order the payment and the delivery..

2. Which payment method are accepted on magzero1 on line shop

You can choose one of the following payment methods:

- Credit card

- PayPal

- Advanced payment by bank transfer

The credit card we accept are: Visa, Mastercard,Maestro,American Express,Dicover, Carta Aura. We would like to remind you that all transaction are made on a safe server, and all the information you’ll provide are protected by the highest standard of security. As confirmation of your payment receipt and that your order has been received an e-mail will be sent to you.

3.Order confirmation and invoice

As soon as your order will be completed you’ll receive an email with your order confirmation and the order invoice.

4. VAT in the products sold by Magzero1 on line-shop

All the products that are sold by Magzero1 on line-shop contain 22% of Italian VAT.

> Deliveries and Returns

1. Country where Magzero1 can delivery

Magzero1 can delivery all over the World.

2. Transport cost

EXPRESS TO ITALY:
BRT
For purchase until € 60,00 you have to pay extra 5,00 euro for transport
For purchase of € 60,00 or more the transport is free of charge
The delivery time is 24-48 hours (during the working days)

EXPRESS TO EUROPE:
BRT
€ 13,00
The delivery time is 72 hours (during the working days)

EXPRESS TO EXTRA EUROPE:
Corriere espresso (UPS - FedEx)
€ 60,00

3. Packaging

We taking care of the packaging, in order to guarantee the correct reception of the goods. For each delivery we choose the best packaging according with the characteristic of the product that we are shipping:

Boxes: cm 50x50x10
Plastic envelope: cm 35x45
Weight: 2 Kg

4. Timing of delivery

The shipper delivery the products from Monday to Friday from 9.00 am-18.00pm. Except bank holidays.

5. Shipping to a different address

Is it possible to ship the goods that you have purchased to a different address: this address could be a working place or a private address where you want to ship a present.

When you are purchasing you can specify in the apposite space the address where you want to make the delivery.

6. When there is no one at the time of delivery

ITALY: In the event that there is no one at the moment of the delivery, BRT leave you a message at that address.After that the shipper will contact the staff of Magzero1 to inform us that the goods are stored by them.
Magzero1 will contact you again in order to make a new agreement about a new delivery. It will be our care to inform BRT about our new agreement.

EUROPE AND ALL OVER THE WORLD:In the event that no one is there at the moment of delivery: the shipper will come again the next day. If also in this case, nobody will be at the shipping address, you’ll be contacted directly by the shipper to take new agreements.

7. Return without thoughts!

You are not completely satisfied of your order? No problem! We have found a very easy return procedure, in order to enjoy your on-line purchase experience even if you are not completely happy of your order.

You can decide to return what you have bought on our on-line shop within 14 days from the date of the delivery.

If you want to make a return, please follow the following steps:

First of all send an e-mail at: magzero1@magzero1.it specify which is the product you want to return, why you want to return it and in which way you want to receive back the money.

Before sending this e-mail please make sure that the return can be accepted: making yourself the following checking list:

- The product must not be used

- Must be intact and made by all its components

- Must have the original labels

- Must be carefully stored in its original packaging

- You must pay the return transport cost

Once your request will be accepted, you’ll receive an e-mail where we will tell you the pick up date and the instruction of what to do:

- If the shipper is BRT: The shipper will stick by himself the label on the package

- If the shippers are UPS or FedEx: They will send you an e-mail: you must print the label that you’ll consign directly to the shipper with the package.

When we will receive the return our quality controller will verify if the goods respect the characteristics listed above.

If the return is unjustified: the good will be immediately ship to you again, and no money will be refund.

If the return is justify: we will transfer you money back. We will transfer the amount that you paid for the good purchase + transport cost. But, the transport cost for the return will not be refund.

> Privacy Policy

Welcome at www.magzero1.it

We kindly invite you to read carefully our Privacy Policy that is applies whether if you decide only to have a look through the web site whether you decide to buy the products. Using the website you agree with the terms of the Privacy Policy.

If you are not agree with some terms of our Privacy Policy is better avoid to use www.magzero1.it

The holder and responsible of Privacy data

The on line shopping of magzero1 is a web site dedicated to the e-commerce, it is managed by Magzero1 SRLS based in Milano Via Torino, 62. This company is in charge to manage the sales and the transaction on the on-line shop: for example the orders, the sales and the deliveries, the returns and other activities that are necessary for the on-line sales through Magzero1 on line shop.

The protection of your personal data privacy is an important concern to us.

We appreciate your interest in our company, our products and services and want you to feel safe in terms of data security when using this website. Naturally, we respect the rule UE 679/16 (or GDPR) concerning the Protection of Personal Data and other privacy policies.

Furthermore, we want you to know what kind of information we collect and for what purposes we use it.

The data will be subjected to appropriate technical and organizational measures to ensure that the privacy policies are met by us and our external service providers.

Personal data

Personal data is information about your identity. It includes information like names, postal addresses, phone numbers, email addresses and fiscal code.

While using our website, it is not necessary to disclose any personal data. However, in certain cases we need to collect your name and address as well as other details to be able to provide the services requested.

The same applies for example, to shipping information and orders or to answer individual questions.

Where necessary, we will inform you appropriately.

Furthermore, we only store and process data which you voluntarily submit or data which is automatically gathered while visiting our website (e.g. your IP address and the names of the web pages you visited, your browser type and operating system, the date and time of your visit to our website, the search engine you used, and the names of downloaded files).

If you intend to make use of our services, we usually only collect data which is needed to provide the service. Any request for further data is voluntary. Personal data will only be processed to perform the service requested and to protect our own business interests.

Purpose of collecting personal data

The information you provide is only used to fulfill your specific requests or to give you access to certain information or offers. In order to maintain our customer relationships, it may also be necessary for us or for a service provider appointed by us to use personal data to inform you about product offers or to conduct online surveys in order to better fulfill our customers' requests.

If you choose not to have your personal data used to support our customer relationship (in particular for direct marketing or market research), we will respect your choice. We will not sell personal data to third parties nor market it in any other form.

Purpose-related use

We will only collect, process and use personal data provided by you online only for the purposes stated to you. Your personal data will not be passed on to third parties without your permission.

The collection of personal data and the transmission of such data to state institutions and authorities that are entitled to receive such information shall only be carried out within the framework of relevant legislation, or when we are obligated to do so under the terms of a court judgment.

Our employees and the service providers appointed by us are bound to confidentiality and are under an obligation to obey the provisions of the Italian Data Protection Act.

Automatically acquired data

For organizational and technical reasons, the following data is stored when using our website: the names of the pages viewed, the browser and operating system used, the date and time of access, search engines used, the names of downloaded files and your IP address.

This data remains anonymous and it is used only for statistical purposes in order to improve our website and online services. This data is stored on secure systems, separate from personal data, which allows no reference to individual persons.

Cookies

When you visit one of our websites information may be saved on your computer as a "cookie". Cookies are small text files which are sent to your browser by a web server and are saved on your computer's hard drive. Thereby, no personal data of the user is stored, only the IP-address. This information is used to automatically recognize you during your next visit to our website and to make it easier to navigate. Such cookies allow us to e.g. adapt a web site to your interests or to save your password so that you will not have to enter it every time.

Of course you can also view our website without cookies. If you do not wish us to recognize your computer, please adjust your web browser settings by selecting “Do not accept cookies”. Please read your browser instructions on how to carry out the single steps. However, if you choose not to accept cookies, this can limit the functions available to you on our site.

Children and adolescents

Persons below the age of 18 should not transmit any personal information to us without the consent of their parents or legal guardians. We do not request, collect or pass on personal data from children and adolescents.

Security

We have taken appropriate technical and organizational security measures to protect your data from manipulation, loss, destruction, and unauthorized access.

All our employees and third parties involved in the data processing are bound by the Italian Act Concerning the Protection of Personal Data and other privacy policies and will handle such personal data confidentially.

Whenever we collect and process personal data, their transfer will be encrypted in order to prevent data abuse by third parties. Our security measures are constantly updated according to the latest technological developments.

Changes to this Privacy Policy

We reserve the right to change our safety and data protection measures as far as this becomes necessary because of technical developments. In such cases we will adapt our data protection information accordingly. We therefore ask you to take note of the latest version of our privacy policy.

Links

If you use external links offered on our web site, this privacy policy does not cover these links. Where we offer links to other websites we ensure that such websites also maintain our data protection and security standards (at the time the link was created). However, we have no influence on the commitments other providers make towards data security and internet safety. Therefore, please visit these websites to inform yourself about the privacy policies posted there.

Privacy contact information

If you have any questions concerning your personal information saved by us, please feel free to contact us using the information below:

MAGZERO1 S.R.L.S.

VIA TORINO, 62

20123 MILANO (MI) - ITALY

Tel. +39.339.7844115

E-mail: magzero1@magzero1.it

Right of objection

Furthermore, you may at any time revoke your agreement to the acquisition and storage of your personal data by us. Therefore, please contact us at:

MAGZERO1 S.R.L.S.

E-mail: magzero1@magzero1.it